Tonik Wellness, LLC ("Tonik," "we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the websites owned and operated by Tonik, including tonikwellness.com (the "Website"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy applies to information we collect:
- On our Website;
- In email, text, and other electronic messages between you and our Website;
- When you interact with our advertising and applications on third-party websites and services that include links to this policy.
It does not apply to:
- Information collected offline or through other means, including any other website operated by Tonik or a third party;
- Information collected by any third party, including through any application or content that may link to or be accessible from or on the Website.
1. Children Under the Age of 18
Our Website is not intended for children under 18 years of age. We do not knowingly collect Personal Data from children under 18. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@tonikwellness.com.
2. Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website:
- Personal Data: Identifiers such as your name, postal address, email address, phone number, date of birth, driver’s license number, government identification numbers, payment information, and health-related data.
- Internet Activity: Browsing history, search history, IP address, and information on your interaction with the Website.
- Device Data: Your device type, browser, operating system, and usage patterns.
We collect this information:
- Directly from you when you provide it to us;
- Automatically as you navigate through the Website using cookies, web beacons, and other tracking technologies;
- From third parties, including independent practices affiliated with Tonik.
3. HIPAA Notice of Privacy Practices
Tonik provides administrative and technology services to independently owned medical practices ("Independent Practices"). These Independent Practices are Covered Entities under the Health Insurance Portability and Accountability Act ("HIPAA"). Tonik acts as a Business Associate to these entities.
When Tonik receives or processes individually identifiable health information ("Protected Health Information" or "PHI") in the course of providing services to Independent Practices, we do so under the terms of a HIPAA-compliant Business Associate Agreement. Tonik complies with all applicable HIPAA requirements and implements administrative, physical, and technical safeguards to protect PHI.
Your Rights Under HIPAA:
- Right to Access: You may request copies of your PHI.
- Right to Amend: You may request corrections to your PHI.
- Right to an Accounting: You may request a list of disclosures of your PHI.
- Right to Request Restrictions: You may request limits on how your PHI is used or disclosed.
- Right to Confidential Communications: You may request communications through specific channels.
- Right to File a Complaint: You may file a complaint with the Office for Civil Rights (OCR) or with us without retaliation.
The Independent Practice that provides your care is responsible for giving you its own Notice of Privacy Practices. Please review that document for more details.
4. Use of Your Information
We use the information we collect for a variety of purposes, including:
- To provide and maintain our Website and services;
- To facilitate care coordination between you and Independent Practices;
- To manage your account and process billing;
- To improve and personalize user experiences;
- To communicate with you about services, updates, and promotions;
- To comply with legal obligations.
We may also use your data to deliver interest-based advertisements and to measure engagement with our services.
5. Disclosure of Your Information
We may disclose your information:
- To Independent Practices and their providers for treatment, payment, and healthcare operations;
- To contractors and service providers bound by confidentiality obligations;
- In connection with a merger, divestiture, restructuring, or sale of assets;
- To comply with legal obligations or respond to lawful requests;
- To enforce our rights or protect the safety and property of Tonik or others;
- With your consent or as otherwise described in this Privacy Policy.
We do not sell your Personal Data or PHI.
6. California Consumer Privacy Act (CCPA) Notice
If you are a California resident, you have the following rights under the California Consumer Privacy Act ("CCPA"):
- Right to Know: Request details about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: Request deletion of your personal information, subject to exceptions.
- Right to Opt Out of Sale: Tonik does not sell personal information. However, we provide a "Do Not Sell My Personal Information" link for transparency.
- Right to Non-Discrimination: Exercise your CCPA rights without being discriminated against.
Categories of Information Collected (Last 12 Months):
- Identifiers (e.g., name, email, phone);
- Personal records (e.g., billing information);
- Commercial information (e.g., services used);
- Internet or other electronic activity (e.g., browsing data);
- Geolocation data.
To exercise your CCPA rights, contact us at support@tonikwellness.com or write to: Tonik Wellness LLC, 1 N Johnston Ave, C238, Hamilton, NJ 08609.
7. Your Choices
You can manage your data preferences by:
- Adjusting browser settings to control cookies;
- Unsubscribing from marketing communications;
- Opting out of targeted advertising networks;
- Using our "Do Not Sell My Personal Information" link (where applicable).
8. Accessing and Correcting Your Information
You may review and update your information by logging into your account. For changes to health records, please contact your provider. We may not accommodate a request if it violates any law or legal requirement.
9. Data Security
We use encryption, secure servers, and access controls to protect your information. However, no method of transmission over the Internet is completely secure. Please protect your login credentials and notify us of any suspected breaches.
10. Do Not Track Signals
Our Website does not currently respond to Do Not Track browser signals.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page and, if material, communicated via email or on our homepage. Your continued use of our Website after changes are made constitutes acceptance of those changes.
12. Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, please contact us:
Tonik Wellness LLC
1 N Johnston Ave, C238
Hamilton, NJ 08609
Email: support@tonikwellness.com
